Dear YouTube App developers, As you all can see, there are tons of negative reviews about your app so clearly the issue it is not the users, but your app that it’s lacking a certified service. Ever since IOS 10 through 11 came out this app has had the worse service ever. The app freezes, when the full screen it is on it gets stuck in it, and sometimes the app just crashes. For a company that it’s so big and influences so many other small amateur companies why are you guys struggling so much to fix this issue. In my opinion YouTube has no competitions when it comes to users so they should have all the power to handle problems like customer service. Thank You. Best wishes.